Privacy Policy
Effective Date: May 6, 2026
Entities: Fitness Retreat LLC and its parent company Fit Culture LLC (“we,” “us,” or “our”)
1. Information We Collect
We collect personal information you voluntarily provide, including your name, email address, and phone number when you book a retreat, sign up for a consultation, or use our chat widget.
2. How We Use Your Data
Your data is used specifically to:
Process your retreat bookings and payments.
Provide customer support and respond to inquiries.
Send transactional SMS (reminders/confirmations) and promotional SMS (sales/updates) if you have explicitly opted in.
3. SMS Opt-In and Messaging (A2P Compliance)
If you opt-in to receive text messages from us, your phone number will be used to send the specific types of content you requested (transactional or promotional).
You can opt out at any time by replying STOP.
For help, reply HELP or email hello@fitnessretreat.com.
4. Mobile Information Sharing (Strict Prohibition)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates under any circumstances.
5. Cookies & Tracking
We use cookies to improve your website experience and analyze traffic. You can manage your cookie preferences through your browser settings. We do not sell your browsing data to third-party advertisers.
6. Data Security
We implement industry-standard security measures, including SSL encryption and secure payment processing, to protect your personal information from unauthorized access.
7. Your Rights
You have the right to:
Unsubscribe: Use the “Unsubscribe” link in emails or reply STOP to any text.
Update/Delete: Contact us at hello@fitnessretreat.com to request a copy of your data or to have it permanently deleted.
8. Contact Us
Fitness Retreat LLC / Fit Culture LLC Address:
407 N PACIFIC COAST HWY NUM 155 REDONDO BEACH, CALIFORNIA 90277
Phone: +1 (602) 507-727
Email: hello@fitnessretreat.com